Shipping & Returns
Shipping
Every piece is made to order for you by our fulfilment partner. Orders are printed or embroidered and shipped within 3–5 business days; delivery time then depends on where you are (see the table below).
We ship worldwide to 190+ countries. Pick your country in the bag to see the exact shipping cost before you check out. You'll get an email with tracking as soon as your order ships.
| Region | Shipping | Delivery |
|---|---|---|
| United States | $5.99 per order · free over $75 | 4–9 business days |
| Europe | from $4.99 for one item, then $1.45+ for each extra | 5–12 business days |
| United Kingdom | from $4.59 for one item, then $1.50+ for each extra | 5–12 business days |
| Switzerland, Norway, Iceland and Liechtenstein | from $10.39 for one item, then $1.10+ for each extra | 6–15 business days |
| Canada | from $7.89 for one item, then $1.95+ for each extra | 6–14 business days |
| Australia and New Zealand | from $7.99 for one item, then $1.40+ for each extra | 7–16 business days |
| Japan | from $4.89 for one item, then $2.00+ for each extra | 6–14 business days |
| Rest of the world | from $12.49 for one item, then $6.00+ for each extra | 10–25 business days |
Orders outside the US may be charged import duties or taxes by your country on delivery. We don't ship to Russia, Belarus, Venezuela, Ecuador, Cuba, Iran, Syria, North Korea, Ukraine, Kosovo or the Palestinian territories, where our printer can't deliver.
Returns and exchanges
Because each item is made to order, we don't accept returns or exchanges for a change of mind or the wrong size. Please check the size details on each product before you order.
Damaged, defective or misprinted items
If something arrives damaged, defective or misprinted, we'll send you a free replacement. Contact us within 30 days of delivery with your order email and a photo of the problem, using the contact form on the homepage.
Wrong or undeliverable address
Orders ship to the address entered at checkout. If a package comes back because the address was wrong or incomplete, contact us and we can reship it for the cost of shipping.